1. How often are property rates charged?
Property rates are levied once every financial year, usually within the first three months.

2. When are rates payments due?
Rates are payable within 30 days from the date the invoice is issued. Property owners may also arrange installment payments with Council.

3. What payment methods are available for rates?
Residents can pay via cash, MTN MoMo, EFT, debit order, or stop order.

4. Why must property owners update their contact details?
Providing updated postal and contact information ensures proper billing, legal compliance, and efficient communication from Council.

5. What is a Rates Clearance Certificate?
It is an official document confirming that all rates have been paid, often required for property transfers, loan applications, or subdivision processes.

6. How do I submit a building plan?
Applicants must submit required plans, ownership documents, application forms, and fees through the Engineering Department before construction begins.

7. Does the Town Council provide refuse bins?
No, residents are responsible for purchasing their own litter bins, except where special skip services are arranged.

8. Why does Council conduct food outlet grading?
Food grading helps maintain public health standards and allows residents to make informed decisions about food safety.

9. Where can I access council reports and publications?
Annual reports, audited financial statements, and public notices are available on the Town Council’s website publications section.

10. How can I contact Piggs Peak Town Council?
Residents can visit the Civic Centre offices, call, email, or use the website contact form for assistance.